This Privacy Policy explains how Inquire Lands LLC ("Inquire Lands," "we," "us") collects, uses, and protects information when you use our platform. By using the platform you agree to this Policy and to our Terms of Service.
Account information. When you create an account we collect your name, email address, and a password (stored in hashed form by our authentication provider — we never see or store your plain-text password).
Activity on the platform. We collect the content you submit and actions you take, including property claims, inquiries you send and receive, messages and attachments included with inquiries, reports you file, and your interest registrations for upcoming features.
Attestations and acknowledgments. When you claim a parcel or acknowledge our disclaimers, we record the acknowledgment along with its version, a timestamp, and your browser's user-agent string. These records help protect all users against false claims.
Technical information. Like most services, our infrastructure providers log standard technical data such as IP addresses and request metadata. We use browser storage (localStorage) to keep you signed in, and product analytics to understand how the platform is used. We use PostHog for product analytics. When you're signed in, PostHog receives your account ID, email address and role so we can understand how features are used. It also derives an approximate location (city/region) from your IP address. We turn off automatic click capture and session recording, and we don't use third-party advertising cookies or trackers.
Location (only if you ask). On the website, the "my location" button uses your browser's location only to center the map near you, and only after you allow it. In our mobile apps, the app uses your device's location only to center the map near you. Your location stays on your device: it isn't sent to us or stored. (The map then loads that area the same way it would if you had panned there.)
Mobile app. If you use our iOS or Android app, we also collect:
Ownership verification. If you verify a claim, we collect the documents you upload (such as a deed, tax statement or photo ID). Only our verification staff can access them. We delete them when you delete your account. The verification decision itself is kept as part of our evidentiary records.
Payment information. If you subscribe to Pro, payment is processed by Stripe. We never see or store your full card number; we receive only a customer reference, subscription status, and the last four digits of your card.
Public parcel data. Parcel boundaries and property attributes (such as acreage, zoning, and similar assessor fields) shown on the platform come from publicly available county and government records. That underlying public-record data exists independently of our platform and may be incomplete, outdated, or inaccurate. We do not display owner names or owner mailing addresses on the public map or on parcel cards. County records may still contain owner information at the source; we simply do not surface those name and mailing fields in the product UI.
Land and site data. For parcels in Spokane, Stevens, Pend Oreille and Lincoln counties, parcel cards and filters also show land and site information we compute from public datasets: the Washington State Parcels Project (WaTech); county assessor, ownership and zoning layers; USGS 3DEP elevation and the National Hydrography Dataset; USDA NRCS soil surveys; NLCD land cover; FEMA flood maps; USDA Forest Service wildfire hazard potential; HIFLD transmission lines; US Census TIGER roads; Washington Department of Ecology well reports; USGS PAD-US and WDFW public lands; and WDFW's Private Lands Hunting Access program. To label a parcel's general owner type (for example individual, business or government), we read owner names from county records only while processing; we don't store them, and we don't store owner names from well reports either. Each parcel card lists the sources it used.
We do not sell your personal information, and we do not share it with third parties for their own advertising.
With other users, as the product requires. When you send an inquiry, its content (including your name and any message or attachment) is shared with the property's claimant so they can decide whether to reply. Owner names and owner contact details from public records are not shown on the map. When you claim a property, inquirers may see that the property is claimed (and related mailbox status), not your private contact information, unless you choose to share it in a reply.
With service providers that host and operate the platform on our behalf — including database and authentication hosting (Supabase), website hosting (Netlify), transactional email delivery (Resend), payment processing (Stripe), product analytics (PostHog), push notification delivery for our mobile apps (Apple Push Notification service and Google Firebase Cloud Messaging), geocoding, and map services. These providers process data only as needed to provide their services.
For legal reasons. We may disclose information if required by law, subpoena, or court order, or to protect the rights, safety, or property of Inquire Lands, our users, or the public — including in connection with fraudulent ownership claims.
In a business transfer. If Inquire Lands is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this Policy.
We retain account information while your account is active. Attestation and acknowledgment records are retained as evidentiary records even after related listings are removed, for as long as reasonably necessary for legal protection. Reports are retained while under review and for a reasonable period after resolution.
When you delete your account, attestation and acknowledgment records are kept in a separate deletion log without your email address in readable form (we store a one-way hash of it instead). How account deletion works.
To exercise any of these rights, contact clayton@inquirelands.com. Note that information in the public county record is outside our control and remains public regardless of your account status.
We use industry-standard measures to protect your information, including encrypted connections (HTTPS), hashed password storage, and database-level access controls that restrict who can read sensitive records. No system is perfectly secure, and you use the platform at your own risk; please use a strong, unique password.
The platform is not directed to anyone under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, contact us and we will delete it.
We may update this Policy from time to time. The "Last updated" date above reflects the current version, and material changes may be communicated through the platform or by email. Continued use after changes take effect constitutes acceptance.
Privacy questions or requests: clayton@inquirelands.com